Refund Request Form

This form is to request a refund or review of a specific Unicard transaction at unattended locations (printers and photocopiers). You must keep proof (e.g., a bad printing job) until we have completed the transaction review process.

If you have a dispute regarding a retail operation, speak with the staff member(s) at that location to assist you in resolving the situation.

If you are leaving the University of Calgary and you wish to inquire about a refund of your unspent Unicard account balance(s), don't fill out this form – instead email Unicard at unicard@ucalgary.ca.

All refunds are issued to the same Unicard account as the original transaction with no exceptions. You can check your balance and view your account transactions online.