How to pay your fees

The University of Calgary accepts payment for residence, tuition and general fees through personal Canadian bank accounts, CIBC Student Pay and Convera Global Pay for Students.


The preferred method of payment is through online banking with a Canadian bank account. Students who do not have a Canadian bank account can pay their fees through Convera Global Pay or CIBC Student Pay.

Payment by major credit card is now available for all students. International students can utilize either Convera Global Pay or CIBC Student Pay to make a credit card payment, and domestic students can make a credit payment through CIBC Student Pay. Please note: service providers charge a processing fee on all credit transactions, which is visible before finalizing the transaction.

Students can pay their residence and academic fees through the options outlined on this webpage. Ensure that your payments are directed towards the correct account type to avoid late interest or service withholds. Students paying through Canadian Online Banking can review the appropriate payees under the “Payment Tips” section below.

Residence Fee Schedule

Academic year (Sept - April) residence fees are due the same day as tuition.

Spring/Summer (May – August) residence fees are due per term.

Family Housing fees are due by the first business day of each month.

 

Which payment option is right for me?

The residence application fee and advance payment must be paid with a credit card through the application of the Resident Portal.

Other residence fees may be paid using multiple payment options. Which method is right for you depends on if you hold a Canadian bank account, if you are paying from outside Canada, or if you wish to pay by credit card.

The preferred method of payment for all students is a bank-to-bank transfer through Canadian online banking. Instructions for making a payment through your online banking can be found below. International students are advised to get a Canadian bank account after landing in Canada.

Students are advised to take the listed processing time into account when making payments. Students should ensure their payments are received by the relevant term fee deadline to avoid late interest. International payments through CIBC Student Pay or Convera Global Pay can be subject to delays outside the Universities control. UCalgary is not responsible for delays in posting payment from sanctioned countries, or countries experiencing economic crisis. 

Domestic Methods of Payment

Students paying from a Canadian bank account or credit card can pay their fees using the options outlined below. If your bank does not list the University of Calgary as a payee through online banking, then a transfer of funds can be requested through CIBC Student Pay. Students do not need to be a client of CIBC to use this service.

Payment Platform Method of Payment Who uses it? Cost Processing Time
Canadian Online
Banking
Bank-to-Bank Transfer Anyone with a Canadian bank
account
No Cost 7-10 Business Days
CIBC Student Pay Credit Card Anyone with a Canadian credit
card
Convenience fee of
2.5%
7-10 Business Days
CIBC Student Pay Direct Debit / Electronic Funds
Transfer (EFT)
Anyone with a Canadian bank
account
No Cost 7-10 Business Days*

*EFT/Wire/Direct Debit transactions produce a quote that must be submitted to your bank to process payment to UCalgary. After you submit the payment transfer request to your bank, they bank will begin the transaction. It will then take 7-10 business days for the payment to be processed and to appear on your Resident Portal. Processing times vary depending on where the payment is originating from.

International Methods of Payment

Students who do not have a Canadian bank account or are paying fees from an international bank account or credit card can use the options outlined below. As exchange rates and service fees can vary, it can be beneficial to review your options through both Convera Global Pay and CIBC Student Pay. Other payment options not listed here may be available through these services, depending on the country the payment is originating from.

Payment
Platform
Method of Payment Who uses it? Cost Process Timing
CIBC Student Pay Bank Wire Anyone paying from outside
Canada
Exchange rate or a service
fee of 1.25%
up to 2 weeks*
CIBC Student Pay Credit Card  Anyone with an International
credit card
Convenience fee of 2.5% 7-10 Business days
Convera Global Pay Electronic Funds Transfer (EFT) / Wire
Transfer / Direct Debit
Anyone paying from outside
Canada
Exchange Rate up to 2 weeks*
Convera Global Pay Credit Card Anyone with an International
credit card
Service Fee (2–3%) 7-10 Business days

*EFT/Wire/Direct Debit transactions produce a quote that must be submitted to your bank to process payment to UCalgary. After you submit the payment transfer request to your bank, they bank will begin the transaction. It will then take 7-10 business days for the payment to be processed and to appear on your UCalgary account. Processing times vary depending on where the payment is originating from.

Payment Instructions

  1. Log On

    Log into your bank’s online system.

  2. Create a Payee Profile

    Add the “University of Calgary – Residence” as a payee on your bill payment profile (the payee name will vary from bank to bank). If the payee is not immediately obvious, try searching for variations of the University of Calgary (UCal, UoC, UofC, etc.), and “tuition”.

    Please ensure you are making payments for residence separately from payments for tuition and general fees. A separate tuition and general fees payee (exact name will vary) and banking transaction is required to pay tuition and general fees related charges.

  3. Enter your Account Information

    The account number is your eight-digit UCalgary ID number (UCID) and the first five letters of your last name. If your name is less that five letters, include the full last name. Do not include any special characters, such as spaces or hyphens. For example:

    Jane Smith (UCID: 00486321), would use the account name: 00486321SMITH

    Francis Zimmerman (UCID:10005238) would use the account name: 10005238ZIMME

    Sara Sam (UCID:30192222) would use the account name: 30192222SAM

    Bobby Lee-li (UCID:12345678) would use the account name: 12345678LEELI

  4. Allow for Processing Time

    It can take up to 10 business days for online payments to be processed and posted to your Residence account. Payment that are received after the payment due date are subject to late interest.

    Admission deposit and application payments must be initiated the deposit/application deadline to ensure your application or offer of admission is not cancelled.

  1. CIBC

    Search words
    “Residence” or “University of Calgary”

    Residence Account Payee
    University of Calgary – Res

  2. TD

    Search words
    “University of Calgary”

    Residence Account Payee
    University of Calgary - Residence

  3. RBC

    Search words
    “University of Calgary”

    Residence Account Payee
    University of Calgary - Residence

  4. Scotia Bank

    Search words
    “Calgary”

    Residence Account Payee
    Univ of Calgary Residence Fee

  5. BMO

    Search words
    “University of Calgary”

    Residence Account Payee
    University of Calgary - Residence Fees

  6. ATB

    Search words
    “University of Calgary”

    Residence Account Payee
    University of Calgary Residence Fees

International students who do not hold a Canadian bank account can pay their fees by a bank-to-bank transfer or credit card through Convera Global Pay for Students. This service allows you to pay your fees in the currency of your choice, from nearly anywhere in the world. Payment by major credit card is also offered through this service, with an additional processing fee charged by the provider. For bank-to-bank transfers, there are no fees charged in addition to the exchange rate. 

Detailed instructions for completing a payment can be found here.

  1. Access Convera Global Pay for Students

    Access Convera Global Pay's University of Calgary page.

    Please note: When making a payment through Convera, please be advised all transactions to and from sanctioned and restricted jurisdictions are not permitted. If your bank country is not listed on the Convera payment portal, you will need to choose another method of payment not through the Convera portal.

  2. Select the items you wish to pay for

    Select the country that the payment will be originating from, then select the items you wish to pay for and input the amount. One payment can be made for both tuition and residence, as long as each payment type is selected.

    Please note: Due to banking regulations, not all currencies are available. If your home currency is not offered, you can pay in another currency, such as the US dollar.

  3. Select your method of payment

    There are no additional fees for selecting the Bank Transfer / Bank Wire options, aside from the exchange rate. An additional fee of 2.0 – 2.75% will be added to any credit card payments. This fee is placed by the service provider, not the University of Calgary.

  4. Complete the student / payor details and payment

    To avoid delays in processing, please ensure you accurately input the student details.

    If using a bank transfer / bank wire option, print off the instruction sheet and bring it to your local bank. They will be able to facilitate the transaction. Alternatively, the transaction can be completed with an online banking service.

    If opting to use a credit card, the transaction can be completed entirely online.

    Refer to the above chart on payment processing times to see how long your payment will take to appear posted to your account by payment type.

International students who do not hold a Canadian bank account can pay their fees by bank-to-bank transfer or credit card through CIBC Student Pay. This service allows you to pay your fees in the currency of your choice from nearly anywhere in the world. Payment by major credit card is also offered through this service, with an additional processing fee charged by the provider. For bank-to-bank transfers, there are no fees charged in addition to the exchange rate. 

Domestic students who wish to pay by credit card can also do so through CIBC Student Pay. Please be aware that there is a service fee levied by CIBC for credit card payments. You do not need to be a CIBC client to use this service.

Detailed instructions for completing a payment can be found here.

  1. Access CIBC Student Pay

    Access CIBC Student Pay's University of Calgary page.

    You can also access CIBC Student Pay from your Student Centre.

    Please note: You do NOT need to be a client of CIBC to use this service.

  2. Select the items you wish to pay for

    Select the country that the payment will be originating from, then select the items you wish to pay for and input the amount. One payment can be made for both residence and tuition, as long as each payment type is selected.

  3. Select your method of payment

    There are no additional fees for selecting the Bank Transfer / Bank Wire options, aside from the exchange rate. An additional fee of 2.0 – 2.75% will be added to any credit card payments. This fee is placed by the service provider, not the University of Calgary.

  4. Complete the student/payor details and payment

    To avoid delays in processing, please ensure you accurately input the student details.

    If using a bank transfer / bank wire option, print off the instruction sheet and bring it to your local bank. They will be able to facilitate the transaction. Alternatively, the transaction can be completed with an online banking service.

    If opting to use a credit card, the transaction can be completed entirely online.

    All payments take processing time to appear posted to your student account depending on the payment type you choose. Refer to the above chart on payment processing times to see how long your payment will take to appear posted to your account by payment type.

University Awards

Any over payment or excess from UCalgary Undergraduate awards, the excess award will automatically be applied to residence fees closer to the term fee deadline

Learn more

Payment to wrong account

If you paid funds your residence fees to tuition, you will need to submit a "My Service Request" through your Student Centre to have the funds transferred to Residence. 

Learn more

Payment issues

If you are experiencing difficulty making a payment with Convera Global Pay for Students or CIBC Student Pay, please see the contact information below

Learn more

Residence fee questions

If you have any questions about residence fees or payment please contact the residence finance team at resaccts@ucalgary.ca